Brand Power
"Always do the best until last minute, Success"
Job Title: Senior Manager
Company/School: Astrido Group
Location: Jakarta,
Expertise: Sales/After Sales/Transportation/Business Development

A Senior Manager from Astra Group Company with over fourteen years experience in the Automotive Industry & Customer Service Industry. Was be a Corporate Account Manager from IT & Hardware/Software Solution in Computer System Company, an now join in a big Group Automotive Dealer as a Senior Manager. Able to work on own initiative/independently and as part of a team. Proven leadership skills involving managing, developing and motivating teams to achieve their objectives or target. First-class analytical, design and problem solving skills, comunication – negotiation skills. Target-Result Oriented, full range experience in Sales & Marketing Operation - able work under presure. Dedicated to develop SOP, customer service excellent, operational excellent and maintaining high quality standart of Quality Management System.

Proven track record and core Competition include: Rental - Leasing - Driver & Fleet Management, Sales Operation - After Sales Service Management, Solution Selling Strategies, Key Client Retention, Reseller/VAR Networks, Territory Growth/Development, High-Impact Sales Presentations, Organizational Leadership, Team Building, Business Development.

Mar 2007 - On Going
Job Title: Vehicle Logistic & Distribution Manager and 2 other
Work Type: Full-Time
Industry: Automotive
Vehicle Logistic & Distribution Manager
Jul 2009 - Mar 2012
Create & develop New Bussiness of Vehicle Logistic & Distribution Department
Create & develop Bussiness SOP of Vehicle Logistic & Distribution of Toyota, Daihatsu & Isuzu all Branch of Astrido Group
Prepare & conduct Man Power, Fasility and Infrastructure related VLD Operation
Prepare & build Pre Delivery Center/Warehouse/Depo any other location based on coverage area of all Astrido Group Branch
Plan RSSP of All Branch Yearly and execution by 1 Year Plan of VLD Department
Plan & Control Daily Receiving, Maintenance, Dealer Installed Optional & Delivery
Plan, execution and Budget control based on CRP Program
Maintain CSI Indexs (All Branch Customer)
Maintain & develop Staff Training (TOYOTA, DAIHATSU & ISUZU)
Senior Service Manager - DAIHATSU
Apr 2012 - On Going
Maintain existing client and develop new account (retail, fleet & corporate)
Service existing client and increase unit service and revenue to gain profit
Maintain and develop customer satisfaction indexs
Kaizen Leader in daily activity to produce & increase productifity, efficiency dan effectifity
Maintain and develop SOP & Prepare and conduct Staff Training DAIHATSU
Maintain and develop DSM (Daihatsu Customer Service & Marketing)
Service Manager - TOYOTA
Mar 2007 - Jun 2009
Maintain existing client and develop new account (retail, fleet & corporate)
Service existing client and increase unit service and revenue to gain profit
Maintain and develop customer satisfaction indexs
Kaizen Leader in daily activity to produce/increase productifity,efficiency & effectifity
Maintain and develop SOP, Prepare and conduct Staff Training TOYOTA
Maintain and develop TSM (Toyota Customer Service & Marketing)
May 2005 - Mar 2007
Job Title: Corporate Sales Manager
Work Type: Full-Time
Industry: Hardware
Corporate Sales Manager
May 2005 - Mar 2007
Ensure achieve unit Sales and Revenue in Corporate Sales Division to gain profit growth
To understand and appreciate market trend, competitor’s movement and information (survey) to plan and develop new selling strategy
Plan delivery schedule according to priority and work harmoniously with other department to ensure ontime delivery and high customer satisfaction
Attend to customer’s enquiries & issue the necessary document for customer’s need
Analys market share Product and aggressive penetration to increase Sales Volume
Maintain existing client and develop new account (Fleet, Channel & Corporate)
Lead Team to achieve Sales Target, Train and motivate Sales Team
Jan 1996 - May 2005
Job Title: After Sales Head
Work Type: Full-Time
Industry: Automotive
After Sales Head
Jan 1996 - May 2005
Maintain Customer Satiffaction Level Indexs
Plan, executing and control of Maintenance Cost effectively with CRP Program
Maintain and make sure implementation of Environment Health & Safety (EHS)
Maintain & develop Driver Operation with Target Zero Accident/Insident
Maintain & develop Maintenance Active System all of Vehicle Rental (Perawatan Berkala including Manage of Replacement Car)
Maintain & develop Stock Vehicle Rental (STNK, KIR, Accident, Police Report)
Authorised Otomotif Dealer
Mar 2007
Astrido Group Company as Toyota, Daihatsu & Isuzu Dealership
Corporate Sales Management
May 2005
IT & Computer System
Rental & Leasing Management
Jan 1996
Astra Rent A Car Company