SHASHIKNTH
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SHASHIKNTH DS
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Job Title: Sr Software Engineer
Company/School: Accenture Services pvt ltd
Location: Bangalore,
About SHASHIKNTH

                                                                                         

Shashikanth DS

Ph: (M) +91-9945068382, E-mail: shashikanthds@gmail.com

                                                                                                                                     

 

Aims to pursue challenging assignments in SCOM Administration.

 

 

r  A dynamic professional with 8 years of experience in IT Operations entailing System Administration, SCOM Implementation, Administration and Troubleshooting.

r  Proficient in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.

r  Holds’ to credit the successful management and support/installations of a large LAN environment.

r  Holds to credit:

o    Successful implementation of Incident Management and Problem Management.

o    ITIL V3 Certified

o    Strong analytical and problem-solving skills.

o    Strong written and verbal communication skills.

o    Capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines.

o    Ability to work independently

o    Ability to work collaboratively and cooperatively as a member of a team.

o    Strong technical and deliver solutions.

o    Experience in customer-focused environment

o    Experience working in an offshore/onshore collaborative environment

o    Experience in incident management, problem management, and change management

o    Experience training and mentoring others

SKILL SET

Technical

 

Hardware:                               IBM X Series, Dell Power Edge, HP

Software Products:                 SCOM 2007/2012, , SMS 2003/ SCCM 2007, HyperV, VMware 5.1, VERITAS Netbackup 12.1, SQL 2008 R2,  and DPM 2007, Ms-Exchange 2003/2007/2010 EmailXtender4.81

Operating Systems/Services: Windows 9x & NT 4.0, Windows 2000 Server/Prof, Windows 2003 /2008 R2                                                            Server/, VM Ware ESX ver 5.1, Microsoft Hyper-V

 

 

CAREER HIGHLIGHTS

 

 

June’13-Till date Working in Accenture as a SCOM Administrator

Offshore SCOM Administrator

Client: - Riotinto Australia

 

Þ       Configuration of SCOM 2007. SCCM 2007

Þ       Configuring SCOM Clients, SCCM Clients

Þ       Configuring the Latest Cumulative Updates on SCOM servers

Þ       Up gradation of SCOM 2007 to SCOM 2012,

Þ       Configuring the distributed application in SCOM

Þ       Configuring SCOM Gateway servers.

Þ       Configuring certificate based authentication SCOM agents for standalone servers.

Þ       Import/configure SCOM Management Pack for the required applications.

Þ       Configure third party management packs and fine tune.

Þ       Configure Network devices for SCOM monitoring.

Þ       Configuring SCOM multihome agents.

Þ       Fine Tuning the Management Pack as per the Application specific requirement

Þ       Creating Event based Custom Management pack.

Þ       Creating custom rules/monitors.

Þ       Creating Dynamic SCOM groups.

Þ       Configuring SCOM subscriptions/subscribers .

Þ       Override the SCOM monitor/rules on Class/object/groups.

Þ       Creating Role based access on SCOM web console for different applications/views etc.

Þ       Creating/schedule reports.

Þ       Configuring connectors for automation of tickets

Þ       Troubleshooting Grey SCOM agents.

Þ       Closely monitoring the performance of SCOM infra and working on Alert storms.

Þ       Backup of RMS key.

Þ       Configuring Quest change Auditor Coordinator.

Þ       Generating customer required reports from Quest change auditor.

Þ       Troubleshoot QCA disconnected clients.

Þ       Co-ordination with third party vendors for problem resolution

 

 

 

 

 May’11-May13 at IBM Netsol as a Datacenter Administrator

 

Datacenter Administrator

Client: - GMR Infra

 

Significant Deliverables

 

Þ       Updating the released patches, which include Critical and Application specific patches (Exchange, VMware, and SCOM etc.)

Þ       Strong understanding of Load Manager, Resource manager and installation manager

Þ       Configuration of SCOM 2007. SCCM 2007

Þ       Configuring SCOM Clients, SCCM Clients

Þ       Configuring the Latest Cumulative Updates on SCOM servers

Þ       Upgradation of SCOM 2007 to SCOM 2012,

Þ       Configuring the distributed application in SCOM

Þ       Import/configure SCOM Management Pack for the required applications

Þ       Fine Tuning the Management Pack as per the Application specific requirement

Þ       Creating Event based Custom Management pack.

Þ       Creating custom rules/monitors.

Þ       Creating Dynamic SCOM groups.

Þ       Override the SCOM monitor/rules on Class/object/groups.

Þ       Creating Role based access on SCOM web console.

Þ       Creating/schedule reports

Þ       Configuring Site server(Central/Primary/Secondary) in SCCM

Þ       Configuring the Discovery (System Resource /User/Network/Heartbeat)

Þ       Deploying MSI package on to the specific collection in SCCM

Þ       Creating Custom Collection in SCCM

Þ       Creating SCCM Updates package and deploying on to the specific collection

Þ       IRON Port administration

Þ       Install/Configure/Administration of Forefront Endpoint for Exchange

Þ       Install configure Forefront TMG

Þ       DPM server administration, adding and configuring clients in DPM server

Þ       Hyper V Administration, creating new virtual machines, etc.

Þ       Physical to Virtual server migration on to VMware

Þ       Installing new SCOM Management pack and fine tuning the same to the requirement of the management

Þ       Authoring and creating custom rules in SCOM,

Þ       Creating custom SCOM reports

Þ       Patch and application Role out using SCCM 2007.

Þ       Patch Upgrade/firmware upgrade on VMware Bare metal boxes

Þ       Experience to Trouble shoot Exchange based problems with Root cause analysis and strong fundamentals

Þ       Firmware upgrade of Storage boxes to maintain the latest firmware level

Þ       Blackberry Enterprise/Express server administration

Þ       Experience working with upgrade of IBM/Dell Blade center Firmware/Bios, Server hardware Firmware/Bios/Device Driver upgrade.

Þ       Install/configure/administrate SQL server for application specific requirement

Þ       Experience working with Exchange2010,Active Directory, GPO, DNS,DHCP, Desktop O/S: Windows 98,XP, 2K, Win7

Þ       Install/configure/administrate Exchange 2010 environment

Þ       Seeding Exchange DB’S as and when required

Þ       Monitor mail flow and trouble shoot mail flow issues when required

 

 

 

 2. Aug 2010 to May’11 at MahendraSatyam as a Windows Administrator

 

 

Windows Administrator

 

Offshore Datacenter Administrator

Client: - Electronic Arts (US)

 

Þ       Updating the released patches, which include Critical and Application specific patches (Exchange, VMware, SCOM etc.)

Þ       Strong understanding of Load Manager, Resource manager and installation manager

Þ       Configuration of SCOM 2007. SCCM 2007

Þ       Configuring SCOM Clients, SCCM Clients

Þ       Configuring the Latest Cumulative Updates on SCOM servers

Þ       Configuring the distributed application in SCOM

Þ       Import/configure SCOM Management Pack for the required applications

Þ       Fine Tuning the Management Pack as per the Application specific requirement

Þ       Creating Event based Custom Management pack.

Þ       Creating custom rules/monitors.

Þ       Creating Dynamic SCOM groups.

Þ       Responsible for providing IT support for Mahindra Satyam client Electronic Arts.

Þ       Remote Management of Win2k & Win2k3 servers

Þ       Remote Install of OS on IBM blade servers

Þ       Prepared and submitted Project plan for implementing Citrix servers for Critical application.

Þ       Install/configure/Publish client specific application on Citrix farm

Þ       Managing user access on application through citrix

Þ       Backup/restore of user mailbox

Þ       Offline Defrag to be done as a proactive measure for compacting DB and increasing the performance of the exchange environment

Þ       Regular monitoring of the Exchange DB’S and logs

Þ       Migration of Users/Distribution groups across domains

Þ       Creation of shared folder and configure DFS.

Þ       Working with Report Centre to fetch the Reports.

Þ       Responsible for troubleshooting and maintaining VMware Server,

Þ     Create/configure new VMware virtual machines for user specific requirements.

Þ       Preparing RCA and Involved in Defect Prevention

 

 

 

 

 3. Jan’07 - Aug 2010 at iGATE Global Solutions as Exchange and Windows Admin

 

 

Exchange Administrator

Client: - Union Bank of California, Jan’07 to Aug’10

 

 

 

Significant Deliverables

Þ       Managing 4 Exchange 2003/2007 with 15,000+ mailboxes

Þ       Administration of Clusters  for Exchange 2003 and 2007

Þ       Managing Journaling server the critical Email users

Þ       Implementing and configuring EXCHANGE server

Þ       Migrating Mailboxes using Quest Migration tool,

Þ       Migrating Public folder to Share Point using Quest Migration tool,

Þ       Migrating User Mailboxes from Exchange 2003 to Exchange 2007 using Power Shell

Þ       Backup and purging the Exchange transaction logs on a regular basis

Þ       Offline Defrag to be done as a proactive measure for compacting DB and increasing the performance of the exchange environment

Þ       Regular monitoring of the Exchange DB’S and logs

Þ       VM Ware Administration

Þ       Regular Monitoring and Execution of Archiving and Shortcutting jobs in Email Extender Server

Þ       Checking the corrupted logs in Email Xtender server and fixing it

Þ       Regular checking of the mail flow

Þ       Updating the newly joined employees to the outbound POSTINI server,

Þ       Processing the blocked mails in Postini as per the user request,

Þ       Exporting Ex-employees user data to PST’s using Ex-merge tool

Þ       New Application Site Creation in Share Point 2007 Environment

Þ       Managing Permission in Share point 2007

Þ       Deploying Application and timer  in Share Point 2007

Þ       Managing Active Directory

Þ       Creation and deletion of User/group Accounts in active directory

Þ       Windows 2000/2003 Administrations, user account administrations, sharing, securing data

Þ       Windows 2000/2003 Group management

Þ       File system security: NTFS permissions, security policies

Þ       Configuring the Advertisement, site boundary and Distribution Points in SMS 2003

Þ       Responsible for Software Installation and security patch on  2200 servers through SMS 2003

Þ       Networking services: WINS and DHCP

Þ       Routing and Remote Access Services

Þ       Co-ordination with third party vendors for problem resolution.

 

                 

Experience:

 

Working on the Client Side GE Capital Services as System Administrator

 

4. Organization                  :        CMS Computers Ltd.

    Designation                   :        System & Network Administrator

    Period                           :        June 2006 to Jan 2007

 

5. Organization                  :        Harichan Technologies 

    Designation                   :        System/Network Engineer

    Period                           :        June 2005 – June2006

 

 

 

6. Organization        :           Omniscient

    Designation          :        Hardware Engineer

    Period                 :        Jan 2004 – Jun 2005

 

 

7. Organization         :        Stabiles InfoTech & Consumables.

    Designation          :        Hardware/Network Engineer

    Period                 :        Mar 2003 – Jan 2004

 

 

 

 

PROFESSIONAL CERTIFICATIONS

 

ðMCP (MS Win Server203 - 070-290)

ðMCP (MS Exchange Server203 - 070-284)

ðITIL V3

 

ACADEMIAC

ðDiploma in Electronics Telecommunication Engineering from Board of Technical Examination, Bangalore- 1994

 

 

 

 

Regards

 

Shashikanth DS

WORK HISTORY
Accenture Services pvt ltd
Jun 2013 - On Going
Bangalore,
Job Title: Sr Software Engineer
Sr Software Engineer
Jun 2013 - On Going
SHASHIKNTH has associated this Work History with :
Riotinto
SCOM, SCCM
Riotinto
EDUCATION
Diploma in Electronics & Communication
Diploma in Electronics
Jun 1988 - Aug 1991
Mysore,
Bachelors
Electronics & Communication
SKILLS
Work Skills
SCOM, SCCM, Exchange, VMWARE,
PROJECTS
Riotinto
Jun 2013 - On Going
Bangalore, Karnataka, India
SHASHIKNTH has associated this Project with :
SCOM
Accenture Services pvt ltd
SPECIALIZATION
SCCM
Jun 2011

			
SCOM
Aug 2008