Experienced professional in BPO Presales and Project Management, Web Technolgies. I come from a background of vast years of work experience in the BPO/IT industry.
I have work experience managing numerous BPO and Digital deals, specializing in managing presales and projects of web development, IT Staffing, solutioning, digital content management, having worked for companies like HCL, Accenture, etc.
I have an excellent knowledge of and hands-on experience in MS Office, Project Management and CRM Tools, Content Management System (Joomla, Wordpress, Drupal, Prestashop). Knowledgeable in HTML 5, CSS, cPanel hosting, FTP Client, Big Data/ data analytics, etc. I have expertise in CMS Joomla administration.
My other skills include operations excellence, team management, communicative English for business communication, time management, interpersonal and organizational skills, conflict and pressure handling, and experience in working in virtual and remote working environment.
I also have onsite work experience in various countries including USA, UK, UAE, and India, managing teams of varied and large sizes, both by direct as well as remote management.